Job Information Evaluation Officer Consultant NGO Information
Contact Name HR
Contact Email
Job Information
Contract Duration
Governorate Erbil
Job Shift
Nationality National
Working Hours Full Time
Posted 2020-08-11
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 5 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2020-08-11
Deadline Date 2020-08-17
[Erbil,Iraq ]

Position:  Evaluation Officer Consultant - Safe Return Project

Location: Erbil 

Reports To:    Project Manager

Application Deadline: 17th August, 2020

Starting Date:             Immediately

Duration:                    Four Months

Project; Safe Return

About You:  A motivated mid-career professional looking to work alongside an inspiring, dynamic team of leading human rights workers. The candidate will have exceptional project management skills and embrace a collaborative, team approach to the work they do. This person has experience living and working in challenging operating environments and is eager to apply that experience working on innovative human rights projects that support survivors of torture, their families as well as families of those who had disappeared.

About Heartland Alliance International: Heartland Alliance International (HAI) is the youngest and fastest growing part of Heartland Alliance for Human Needs & Human Rights, a family of organizations that has been leading anti-poverty and social justice work in Chicago for more than 125 years. HAI is comprised of nearly a dozen country offices implementing programs on a broad range of human rights issues globally, as well as the Chicago-based Marjorie Kovler Center for the Treatment of Survivors of Torture, which serves individuals from more than 50 countries. HAI has significant expertise in the fields of trauma-informed mental health care and access to justice for survivors of rights abuses. It is also an industry leader in access to high-quality and stigma-free health care. Across all of its programs, HAI promotes progressive, innovative approaches to human rights protections and gender equality.

Heartland Alliance International (HAI) has been working in Iraq since 2004, providing legal, mental health and other services to vulnerable Iraqis throughout Federal Iraq and the Iraqi Kurdistan Region (IKR).   Based in Sulimanyah, HAI works to protect, train, and educate through (i) direct legal and psycho-social services; (ii) training and capacity-building for local agencies, professionals, and service providers; and (iii) outreach sessions providing information about legal rights and other services available to those in need.

The Project: Safe Return is a pilot project that will assist internally displaced persons (IDPs) from minority communities in the Ninewa Plains who are survivors of severe human rights abuses to return and reintegrate into their communities of origin. There are three target communities of this project: Sinjar, Bashiqa, and Qaraqosh, and territories adjacent to these towns. Iraqi religious and ethnic minorities make up a majority in all three towns and their hinterlands, which are also host to numerous culturally and religiously significant sites. This project will test the following theory of change: Successful return and reintegration of victims of severe human rights violations, combined with rapid reporting and response to current violations, and majority/minority participation in investigation and prosecution of crimes committed by the Islamic State in Iraq and the Levant (ISIL), will reduce fear of violence and accelerate IDP return. This project anticipates that approximately 800 primary survivors of severe human rights abuses and 4000 family members and dependents will be primary participants of services.  Family members and dependents will either receive direct services, such as primary health care, or will indirectly benefit from income generation activities targeting primary participants.

Essential Duties and Responsibilities:  Under the direct line management of the Project Manager the Evaluation Officer Consultant will work on developing tools, matrices, methodologies and guides to evaluate the Safe Return project.  Overall responsibilities include but are not limited to the following.  

  • Design methodologies and conduct desk and field research per Safe Return’s objectives in coordination with the Project Manager and other team members in Iraq and at HAI’s headquarters.
  • Support the collection, aggregation, synthesis, analysis, and interpretation of quantitative and qualitative data. This may include survey programming and testing, data quality checks, performing descriptive statistics, or supporting quantitative or qualitative analysis.
  • Develop surveying tools to be administered to survey project participants on Safe Return activities especially with a focus on advocacy, security, livelihoods support, mental health, primary health care and legal assistance.
  • Conduct interviews, surveys, and focus group discussions with local residents, government figures, civil society organizations, security officials, and community leaders to develop a deeper understanding of the humanitarian, political, social, security, and economic dynamics.
  • Collaborates closely with project team to continuously assess status of the Safe Return implementation against project work plan and implement appropriate steps to ensure project is on track in meeting deliverables.
  • Measure project indicators and provide an evaluation on their impact at the beginning, mid, and end of the project.
  • Foster effective communication and teamwork with implementing partners’ social workers.
  • Contribute to finalizing program weekly, quarterly, and annual project reports in English.
  • Travel within Iraq to conduct research/project activities, as access constraints allow.
  • Other duties; this Job Description is flexible to respond to additional tasks or changes as identified by the direct line manager.
Qualifications & Preferred Skills


  • University degree, in International Relations, Political Science, Statistics, Journalism or related field.
  • Background in international relations, political science, journalism or related field;
  • At least 5 years’ experience working in journalism, evaluation. or academia in Iraq;
  • Demonstrated ability to conduct evaluations on conflict, political, social, economic, security, and humanitarian issues in the target area (Bashiqa, Qaraqosh and Sinjar)
  • Strong interpersonal and communication skills.
    • Previous experience with international or local NGOs.
    • Able to handle confidential and sensitive information.
    • Excellent communication skills.
    • Strong interpersonal and intercultural skills.
    • A demonstrated commitment to high professional ethical standards and humanitarian values.
    • A strong commitment to human rights and to international standards relating to human rights.
    • Proven ability to calmly, professionally, and successfully manage multiple priorities.
    • Knowledge and understanding of Monitoring and Evaluation concepts.
    • Experience with Windows platform, including Word, PowerPoint, Excel, etc.
    • Experience with statistical modeling and software such as SPSS, STATA, SAP, R.
    • Excellent negotiation and relationship management skills, with the ability to proactively problem solve and find solutions.
    • Demonstrates initiative and is comfortable working in a group, as well as independently.
    • Ability to reside in within the IKR and travel throughout Iraq, and the region.
    • Ability to provide clear direction and management for remote partners.



  • Languages: Fluency in Arabic & English mandatory (oral and written); other local dialect an advantage


Personal Competencies: Collaborative spirit and ability to work independently as well as in a team; commitment to knowledge sharing and teamwork; positive attitude and ability to see through challenges to find solutions; and strong interpersonal skills and an ability to clearly communicate, including complex concepts into layperson language.


Resilience: This project will address sensitive issues. Interested applicants should have a strong commitment to addressing the issues with cultural sensitivity, respect, and confidentiality.  Candidates should be flexible, have a sense of humor and patience.

How To Apply

To Apply: Please send cover letter (1 page maximum) explaining your interest and how your experience meets the qualifications required and a CV to below link

  Incomplete applications will not be considered. Only shortlisted candidates will be contacted. If you do not hear back from us within 2 weeks, please consider your application unsuccessful.



Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, or HIV infection, in accordance with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Human Resources and Administration Office at (312) 660-1431.

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