Job Information Social Cohesion Program Manager NGO Information
NGO Name Mercy Corps
Contact Name Yasmeen Ghazi
Contact Email
Job Information
Contract Duration
Governorate Salah Al-Din
Job Shift
Nationality National
Working Hours Full Time
Posted 2018-12-07
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 3 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2018-12-07
Deadline Date 2018-12-20
[Tikrit,Iraq ]

About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Mercy Corps has worked across Iraq’s 18 governorates since 2003, implementing relief and development programming, more than a third of which has focused on the specific needs of refugees and displaced persons. Mercy Corps Iraq current goal is to work with new and existing civil society, public and private sector partners to meet immediate and long-term needs by strengthening communities’ ability to rebuild amidst increasing crisis. Mercy Corps Iraq focuses on (1) a relief-to-resilience pathway to meet the needs of conflict-affected communities leveraging agency expertise in conflict management and civil society development (2) a humanitarian response that empowers conflict-affected populations to meet their own needs (3) partnering with conflict-affected adolescents to address their diverse needs, promoting leadership and linkages with civil society.
Program / Department Summary
Mercy Corps through MADAD Program, With the support of the European Union Regional Trust Fund (EUTF), four partner agencies of the Cash Consortium for Iraq (CCI) propose to contribute to increased confidence of conflict-affected households in their economic future and the economic and social stability in their areas of return in Iraq through empowering populations to participate in community recovery and improve their access to public services and adequate shelter, fostering economic resilience and the ability to ensure livelihoods in the medium/long term, and having an improved understanding of - and access to - legal and civil documentation (LCD), housing, land, and property (HLP) rights.
General Position Summary
The Social Cohesion Project Manager (PM) will provide overall leadership, management and strategic vision to the implementation of the program, working with staff to ensure that the program meets its targets and deliverables on time and within the budget.
The PM works closely with the regional adviser, Director of Programs, MADAD PM, Head of Office and the program team to design, plan, and help field program staff to implement program activities. The PM will also help develop and coordinate the program’s efforts to measure impact through performance management/monitoring and evaluation mechanisms and provide timely information to the donor and HQ, such as formal reports, informal updates, and human interest stories.
Essential Job Responsibilities
 Recognize opportunities to evolve the future social cohesion/conflict management program into a more effective program addressing the changing needs of conflict affected populations.
 Set direction by prioritizing and organizing actions and resources to achieve objectives and contribute to country and regional-wide strategy development.
 Conduct and lead strategic planning sessions with the MC teams.
 Supervise the creation and implementation of quarterly work plans in accordance with donor's overall objectives and specific targets and goals.
 Develop strategic methodologies for conflict management programming and develop appropriate training materials and
 schedules to address the capacity-building needs. Mentor national staff to improve their understanding of conflict management community-driven projects.
 Provide technical assistance on the conflict management consultative process, including community mobilization, project identification/prioritization (through participatory processes); project proposal and budget writing, revision, and implementation.
 Working with the team to incorporate gender requirements in program design and implementation.
 Identify, build and manage collaborative partnerships, sub-grantees (if any), local authorities and other stakeholders.
 Communicate effectively with Mercy Corps Iraq departments to ensure overall project targets and donor obligations are met.
 Represent the organization in social cohesion and peace building working group, clusters and forum at governorate level.
 Represent the organization in official meetings and/or events with donors
 Oversee program startup and ongoing program management and administration of teams across various field locations.
 Ensure that program implementation is responsive to communities and partners and consistent with Mercy Corps’ relevant program guidelines, principles, values, quality standards and strategic plan.
 Ensure that beneficiaries are effectively targeted according to established vulnerability criteria.
 Develop partners’ MoUs and contracts & oversee a training program for program partners.
 Develop program implementation strategies, including partnership frameworks, beneficiary targeting and distribution process as well as WASH, psychosocial and capacity building of partners.
 Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate.
 Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts.
 Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and Mercy Corps policies and procedures.
 Fulfill Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
 Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
 Develop the capacity of the team, deepen understanding of their roles and assist with career development.
 Assist team members with information, tools and resources to improve performance & reach objectives.
 Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
 Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
 Hire, orient and lead team members as necessary.
 Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
 Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
 Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders.
 Communicate effectively to ensure overall project targets and donor obligations are met.
 Ensure compliance with security procedures and policies as determined by country leadership.
 Proactively ensure that team members operate in a secure environment and are aware of policies.
 As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
 Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
 Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Supervisory Responsibility
3 Community Mobilizers, 2 Program Officers
Reports Directly To: Head of Livelihoods
Works Directly With: Other Program Managers, Finance Department, Operations Department, Heads of Offices, Security, and M&E Officer.

Qualifications & Preferred Skills

Knowledge and Experience
 Proficiency in written and spoken Arabic and English is required.
 University degree, preferably in social science, management, international development.
 Minimum 4 years work experience in project implementation and supervision with consultative or community project based programs in Iraq
 Proven management and training skills with development programs
 Team-building, mentoring and conflict resolution skills
 Knowledge of international NGO policies and procedures
 Direct experience with community projects processing including required documentation, systems, approvals and technical oversight
 Previous demonstrated experience in creating and maintaining work relationships with local government authorities
 Previous experience working with local partners
 Knowledge of interest-based negotiation methodology preferred
 Previous experience working with social cohesion /peace building or conflict management portfolio
 Advanced knowledge of MS Word, Excel and PowerPoint Creative and “out-of-the-box” thinking.
 Analytical and report writing skills are necessary.
 Ability to work effectively with an ethnically diverse team in a sensitive environment.
Success Factors
 A passion for humanitarian work and helping displaced people to live independently in the KR.
 Demonstrated ability to lead and communicate effectively with team members of varied work styles, follow procedures, and meet deadlines.
 Promotes a culture of accountability in handling cash and all paperwork according to high standards of accuracy and compliance to ensure smooth processing of payments.
 Demonstrated attention to detail and ability to implement a complex program according to procedures and high standards of compliance.
 Demonstrated understanding of the compliance and security needs of a cash distribution project.
 Ability to understand the components of the project, design work plans for staff members, and promote accountability to deadlines in light of time-sensitive nature of this project.
 Sensitive to the protection and gender concerns of beneficiaries; demonstrating a strong sense of empathy and dignity for Syrian refugees, Iraqi Arab and Kurd displaced people, and host community members.
 Demonstrated flexibility and creativity in planning and problem solving.
 Proven ability to learn quickly, take initiative, and be accountable for results.
 Conscientious, with an excellent sense of judgment.
The most successful Mercy Corps staff member has a strong commitment to teamwork and accountability, and makes effective communication a priority in all situations. Flexibility about work assignments and processes is necessary in a dynamic and fast-paced work environment, coupled with the ability to respond to many new and unpredictable challenges in a demanding program.

How To Apply

Successful candidates should meet the education and experience requirements in the position descriptions for the vacant positions and should have a strong and demonstrated knowledge of safety and security management, good written and spoken English, computer Skills and local languages.
S/he must be self- motivated, creative, tolerant, and able to work in difficult, stressful environments and follow procedures. S/he must respect diversity and gender equality at the workplace.
Mercy Corps team members are expected to support all efforts towards accountability and transparency to its beneficiaries and to International standards guiding relief and development work.
Interested candidates should submit their CVs, references and application letter to the email address: Any Resume will be sent without mentioning the job applied for in the subject line will not be considered . Submission should include a copy of Iraqi national ID card and education certificates.
For full position description for the noted posts please visit websites NCCI,F-Job, Kodo jobs websites
ALL APPLICATIONS/ CVs SHOULD BE RECEIVED BY December 20th ,2018 at 16:00.
Mercy Corps will review CV’s and applications on a rolling basis (i.e., as applications are submitted). Potential Candidates for the post will be contacted for an interview and processed according to Mercy Corps Human Resources policies and procedures. As soon as qualified candidates are identified the positions will be closed automatically.
Please note that only shortlisted applicants will be contacted for potential interview. Any documents submitted will remain with Mercy Corps and will not be returned to candidates.
Mercy Corps is an equal opportunity employer. Females are highly encouraged to apply.

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