Job Information Case Manager NGO Information
Contact Name Public Relation Department
Contact Email
Job Information
Contract Duration
Governorate Muthanna
Job Shift
Nationality National
Working Hours Full Time
Posted 2019-09-12
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 3 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2019-09-12
Deadline Date 2019-09-19
[Samawah,Iraq ]

The Case Manager is based in the ACE centers. With 6.5 hours of daily attendance and 40 hours/per week with a full time contract with Mercy Hands


  • Coordinate and provide care that is safe, timely, effective, efficient, equitable, and beneficiary centered.
  • Ability to see both needs related to individual issues and the wider context, this containing both social, familiar, community and cultural matters.
  • Handle case assignments, draft service plans, review case progress and determine case closure

Coordinate and Referrals

  • Coordinate with other relevant NGOs or governmental organizations and services available for each case.
  • Have knowledge of the official referral pathway and refer cases when needed
  • Work according to the goals, values and rules of conduct of Mercy Hands.
  • Facilitate multiple care aspects (case sharing, etc) coordination, information sharing.

 Goal for case manager counselling

  • Help beneficiaries achieve wellness and autonomy
  • Assess and address motivational and psychosocial issues, including basic stabilization techniques
  • Develop effective working relations with awareness of the boarders between professional and personal relationships
  • Reduce stigma and shame by general psychoeducation/awareness
  • Create social support through community amongst the beneficiaries
  • Record cases information, complete accurately all necessary forms
  • Adhere to professional standards as outlined by protocols
Qualifications & Preferred Skills

Qualifications & Preferred Skills

  • Has working experience in case management and referrals
  • Communication skills
  • Excellent organizational and time management skills
  • Problem solving skills and ability to multi-task
  • Self-awareness and self- care
  • Capacity to work both individual and in team
How To Apply

Send your CV's to  and to


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