Job Information Case Manager NGO Information
Contact Name HR Department
Contact Email
Job Information
Contract Duration 6
Governorate Nineveh
Job Shift
Nationality National
Working Hours Full Time
Posted 2022-08-04
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 2 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2022-08-04
Deadline Date 2022-08-11
[Sinjar,Iraq ]

Job title: Case Manager

Job type: Full-time

Salary grade: L1

Place of work (City, Governorate): Sinjar, Ninewa, Iraq

Number of Jobs: 1

Requested duration of the contract: 6 months with possibility of extension 

Working Hours: Sunday to Thursday from 08:00-04:00 PM

Field trips: Yes, Tel Azir, Siba and Wadiya.

Publishing Date: 04 August 2022 

Deadline Date: 11 August 2022 at 04:00 PM 

Requirements for recruitment (please specify desired or obligatory):

·       Minimum 2 years of previous experience in Case Management (obligatory).

·       Minimum 2 years of experience working in protection programming (obligatory).

·       Minimum 2 years of experience in the provision of individual and group Mental Health and Psychosocial Support (MHPSS) for vulnerable populations. (obligatory)

·       In-depth knowledge and application of Case Management processes and procedures (obligatory).

·       Degree in psychology, mental health, or counseling (desired).


Responsibilities and Tasks: 

Case Management

·       Conduct case management intake assessments, determine protection needs, develop case action plans, review case progress and ensure safe case closure.

·       Empower and support clients to set goals for their own wellness and recovery through a client centered approach.

·       Develop and implement case action plan in consultation with individual cases.

·       Conduct case follow up and monitoring to ensure case action plan followed and achieved.

·       Record case information, complete all necessary forms accurately and ensuring privacy and confidentiality.

·       Participate in weekly case management conferences in order to ensure best care and support provided to beneficiaries.

Mental Health and Psychosocial Support

·       Assess and address motivational and psychosocial issues, including basic stabilization and relaxation techniques.

·       Reduce stigma and shame by facilitating general psychoeducation /awareness for the community.

·       Facilitate psychosocial support through individual MHPSS sessions which address the individual needs of each case utilising counselling techniques.

·       Conduct groups MHPSS sessions following the group session procedures and dealing with context relevant issues in close coordination with MHPSS expert consultant.


·       Coordinate with other relevant NGO or governmental organizations to determine services available for each case.

·       Follow the official referral processes utilizing the inter-agency referral pathway or CPIMS+ for child protection cases and provide referrals when required.


·       Track, record and monitor beneficiary targets to ensure proposal objectives and targets are met.

·       Support data management and reporting processes in accordance with donor requirements.

·       Adhere to professional standards as outlined by protocols, rules and regulations including PSEA, safeguarding and the Yazda Code of Conduct.

·       Ensure confidentiality and privacy for all beneficiaries.


Qualifications & Preferred Skills
  • Previous experience working in MHPSS and Case Management programming.
  • Contextual understanding of mental health issues impacting vulnerable populations in Sinjar.
  • Knowledge and experience in providing mental health counseling support.
  • Strong verbal and written communication skills in Kurdish (Kurmanji) and Arabic (obligatory) and English (desired).
  • Experience in report writing and statistical data collection.
How To Apply

Interested applicants must send their CV with a cover letter to with a subject “JV12322- Case Manager


NOTE: Applications not meeting the specified minimum requirements or received after closing date may not be contacted. Shortlisted candidates will be contacted for an interview that may include a written test of technical


NOTE: due to the urgency of the position, we might close the announcement prior to the mentioned deadline.

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