Job Information Child Protection Officer NGO Information
Contact Name HR
Contact Email
Job Information
Contract Duration 5 months
Governorate Salah Al-Din
Job Shift
Nationality Not Applicable
Working Hours Full Time
Posted 2019-01-14
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 1 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2019-10-10
Deadline Date 2019-10-17
[Balad,Iraq ]

Triangle Génération Humanitaire (TGH) is an international non-governmental organisation (NGO) designing and implementing emergency, post-emergency and development programs since 1994. The programs fall within the fields of water, hygiene and sanitation (WASH), civil engineering (Shelter), food security, rural development (Livelihood), socio-educational and psychosocial support (Protection). In 2017, its committed teams operate in 11 countries in Asia, Africa and Middle-East Region and manage 68 programs.

TGH is working in KR-I since June 2013, providing WASH in schools, winterization distribution, cash for education, Case management and psychosocial support as well as livelihood activities to Syrian refugees and IDPs. Following a 18-month project to build the capacity of the Directorate of Social Affairs (DoSA) / Ministry of Labor and Social Affairs (MoLSA), the present project has been designed to continue the strengthening of the child protection services provision (notably of case management) in Iraqi Kurdistan by reinforcing the capacities of MoLSA/DoSA social workers and NGOs in Erbil, Dohuk, Suleymaniyah and Halabja Governorates.




The employee engages herself/himself to:


  • Respect and follow TGH’s Charter and internal regulations
  • Respect and follow her/his contract and Job description\
  • Respect and follow security rules put in place by the security focal point.
  • Respect and follow TGH Code of conduct


This job description will be regularly reviewed. Only a common and joint agreement between the employee and the employer could lead to a modification of this.


The Child Protection Officer provides specific support for all Case Workers who are supporting conflict affected children and families through case management services and psychosocial activities in targeted areas




Responsibility 1: Technical support activities

Responsibility 2: Case management activities

Responsibility3: Monitoring and Reporting activities

Responsibility 4: Administrative and logistic activities

Responsibility 5: Participate in the development of new projects



Responsibility 1: Technical support activities


Task 1- Technical supervision and train Case workers on case management according to the standard procedure operations (SOPs).

Task 2- Ensure all protection concerns identified are communicated in timely manner to the Project manager and Child Protection Technical  Advisor.

Task 3- In coordination with Project Manager and Child Protection Technical Advisor, the Child protection Officer will update referral opportunities on a regular basis and ensuring effective referral pathway of existing services to which children and families can be referred to.

Task 4- Collaborate effectively with partners, NGOs and UN,

Task 5- Provide all relevant child protection trainings for child protection teams to ensure the capacity building of the team.


Responsibility 2: Case management activities


Task 1 – Ensure that all Case Workers are following the Standard Operating Procedures (SOPs) Guideline and tools for case management process.

Task 2 - Establish the appropriate case management monitoring.

Task 3- Ensure that urgent and challenging cases are immediately discussed with direct supervisors and Child Protection Technical Advisor.

Task 4– Advice the parents and raise their awareness on children’s rights and children’s wellbeing.

Task 5- Make the link between families, local authorities, schools and Non- formal education actors in the area and other partners to support children at risk, including children needs.

Task 6 – Suggest improvements for all activities, including sensitization sessions.

Task 7- Work closely with all members of the Education/Protection project teams.

Task 8 – Ensure an equal treatment of the beneficiaries, respect confidentiality and follow TGH ethical guidelines and TGH code of conduct.

Task 9 – For UASC, implement a close monitoring system and follow alternative care guideline to ensure the best interest of the child.

Task 10- In coordination with Project Manager, local authorities or DoLSA and other child protection partners, follow Family reunification processes.


Responsibility 3: Monitoring and Reporting activities


Task 1 – In collaboration with Project manager and the Child Protection Technical Advisor, improve all child protection monitoring tools (database,  child well-being evaluation, other tools)

Task 2 - Ensure the regular data collection and report to the Child Protection Team Leaders, provide a training to Data Clerks to ensure the quality of the databases.

Task 3 – Participate in evaluation and impact assessments.

Task 4 – Participate to relevant meetings.

Task 5 – Organize regular meetings with Case Workers to identify trainings needs and get regular feedbacks from the field.

Task 6 - Prepare daily/weekly activity plans and reports.

TasK 7- Submit monthly CPO report to Project Manager and Child Protection Technical Advisors.


Responsibility 4: Administrative and logistic activities:


Task 1 - Translate from Arabic to English and vice versa, when requested.

Responsibility 5: Participate in the development of new projects:


Task 1- Contribute to needs assessment for any possible/future protection project.


The responsibilities detailed above are non exhaustive.

Qualifications & Preferred Skills

 Social worker and/or proven strongly experience on PSS and Case management
-          Proven experienceof working on Psychosocial and case management activities.
-          Experience in community mobilization and conducting outreach activities.
-          Knowledge on Child Protection, Psycho Social Support , Psychosocial First Aid  Case Management , Gender Based Violence  an others.
-          Knowledge on Department of Labour and Social Affairs (DOLSA) official guidelines, Standard Operating Procedures for Child Protection Case Management (SOP) or other official guideline and tools.
-          Good capacity to provide activities with active participation and creativity stimulation of the children.
-          Good communication and social skills to establish relationships with different communities.
-          Computer skills (MS Office).
-          Strong organizational and reporting skills.
-          Very creative, active, positive and flexible.
-          Strongly motivated by humanitarian work.
 The job will be based in Balad with possibility to access to Kurdistan region  
     Mandatory: Fluency in written and spoken Arabic,  and English.




How To Apply

We require candidate with minimum two years professional experience in child protection + one year officer professional experience

Only motivated applications that address the stipulated duties and meet the required qualifications will be considered.

Please send your application (letter of motivation + CV in English with copy of Diplomas), and titled as “Child Protection Officer - Balad ” to no later than 17th October 2019.

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