Job Information Community Outreach Volunteer-Baaj NGO Information
Contact Name HR
Contact Email
Job Information
Contract Duration 3 months
Governorate Nineveh
Job Shift
Nationality National
Working Hours Full Time
Posted 2021-09-15
Minimum Education High School
Degree Title
Minimum Experience 1 Year
Required Travel
Job Status
No Of Jobs 2
Published Date 2021-09-15
Deadline Date 2021-09-26
[Baa'j,Iraq ]

Position: Community Outreach Volunteer

Reports to: Protection Officer

Supervise: N/A

Status: XX ensure exact location is entered (i.e. Jeddah camp)


 All INTERSOS employees are expected to perform their roles and responsibilities according to the INTERSOS charter of values, code of ethics, PSEA and Child Protection policies. The job description is mandatory for all positions within INTERSOS and shall be signed by the employee within the first week of employment.

Purpose/objective of the position:

The Community Outreach Volunteer is responsible for establishing relationships with communities in the areas of intervention based on trust and cooperation. S/he will aim at strengthening existing community resources, increasing community protection capacities and facilitating a continuous two-way communication between INTERSOS and communities.


Generic Duties:

  • Strengthen the quality and effectiveness of services and activities provided by INTERSOS paying particular attention to social aspects in the communities and to possible issues of exclusion;
  • Support the protection team in understanding the needs of different community groups and ensuring equal and meaningful access to services and activities;
  • Organize and facilitate participatory and community-based protection activities such as community risk mapping, community-led campaigns, community action plans and peer-to-peer support groups;
  • Conduct regular focus group discussions (FGDs) to better understand community perspectives and assist in the development of a community-driven agenda proposing new activities and services;
  • Conduct community-based awareness sessions and campaigns to inform community members on various topics related to identified knowledge gaps and concerns;
  • Assess the capacity and potential of the community to establish a community-based protection support system in order to identify and timely address potential protection risks; 
  • Actively identify, document and refer individuals with specific needs and/or protection concerns;
  • Conduct visits to vulnerable individuals with limited mobility, assess their needs and report accordingly to the Case Manager;
  • Provide orientation on available services and how to access them as well as on-going activities at the community centre;
  • Support Protection Monitors in facilitating, collecting and reporting information regarding the overall protection situation and critical individual cases through observation and communication with communities;
  • Write regular reports on the overall protection situation in the communities based on data and information collected;
  • Liaise with local stakeholders, government bodies, specialized agencies and service providers in order to strengthen synergies amongst each other;
  • Carry out all tasks respecting key protection principles including but not limited to: do no harm, non-discrimination, confidentiality and accountability and need-to-know principles.
Qualifications & Preferred Skills

Person Specification:

Education and professional experience:

  • One year of relevant work experience;
  • Strong knowledge of psycho-social programming in the humanitarian context.


Competencies: (Knowledge, Skills & Abilities)

  • Computer literacy (Word, Excel)
  • Confidentiality, respect and non-discriminatory attitude
  • Good interpersonal and communication skills
  • Good facilitation skills
  • Ability to show empathy
  • Ability to work under pressure
  • Fluency in Arabic (written and spoken)
How To Apply
  • Only short-listed candidates will be contacted.

  • Your resume must be uploaded in PDF format.

  • INTERSOS is reviewing applications on a rolling basis, the vacancy might be filled before the closing date.

“Please note that the preference will be given to qualified candidates that are from the recruitment area”

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