Job Information Driver/Dispatcher NGO Information Job Information
Contract Duration 1Yr- Renewable
Governorate Erbil
Job Shift
Nationality National
Working Hours Full Time
Posted 2020-03-24
Minimum Education High School
Degree Title High School
Minimum Experience 2 Year
Required Travel
Job Status
No Of Jobs 2
Published Date 2020-03-25
Deadline Date 2020-04-07
[Erbil,Iraq ]

UNOCHA mission statement:

Under the overall guidance of Head of Office and under direct supervision of the Logistic Assistant, the driver provides reliable and safe driving services and clerical administration assistance to the team providing humanitarian support to the OCHA Office in Iraq and ensuring high accuracy of work. The Driver demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

 The Driver provides driving services and administration/clerical functions to the OCHA office based in Erbil.


Functions / Key Results Expected:


Under the day-today supervision of the Logistic Assistant, the incumbent will perform the following duties:

  • Act as transport support staff (dispatcher) and ensure timely assignment of duty drivers for in-town shuttle and for field trips;
  • Pick up and drop off the staff during all working days and drive them on official trips in and outside of the city as directed by the direct supervisor and per the security and transportation procedures of OCHA, ensuring safe and on time arrival of staff to the duty station/destinations and back as required;
  • Remain flexible for traveling to outside of the city and working additional hours if required;
  • Full compliance with implementation of all security measures for the passengers and the vehicle during all the trips regardless of the location, destination and distance of travel.


  • Ensure proper maintenance of the vehicle, cleanliness, and regular checking of the vehicle parts, as described on the driver’s checklist;
  • Maintain the vehicle logbook is properly filled out with fleet information as well as invoices for fuel and maintenance of the vehicle and making sure it is signed by the authorizing officer;
  • Responsible for the day-to-day maintenance of the assigned vehicle, checks oil, water, battery, brakes, tires, etc., performs minor repairs and arranges for other repairs and ensures that the vehicle is kept clean and ready for use;
  • Report immediately to direct supervisor of any accidents, mechanical failure occurring during a trip in or outside the city;
  • Keep records use of vehicle daily mileage trips, gas consumption, oil changes, greasing, etc.


  • Use radio communication and carry out tasks as directed by the supervisor and shall remain vigilant and professional all the time.
  • Pouch/mail delivery and distribution of documents and other items when needed;
  • Follow up on staff visas/stay permits and custom clearances when required;
  • Follow up on regular vehicle servicing and repair/maintenance with local garages;
  • Liaise with traffic department when required for vehicle registration etc;
  • Perform any other relevant duties as required;




Impact of Results:

To ensure the smooth and on time provision of transport services and facilitate the successful implementation of the project




Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailor’s language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.


Works collaboratively with colleagues to achieve organizational goals; solicits inputs by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibilities for team shortcomings.

Demonstrate professional competence and expert knowledge of the pertinent substantive areas of work.


Client Orientation:

Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Qualifications & Preferred Skills

Recruitment Qualifications:


High School graduate. Valid Driver’s license.

Valid Driver’s license (standard driving licenses for heavy and special use vehicles).



·         2 years’ experience, driver's license, knowledge of driving rules and regulations and skills in minor vehicle repair.

  • Experience in driving various types of vehicles including armored vehicles;
  • Proficiency in completing routing documents, forms, logs etc.
  • Experience working with international organizations desirable.


Language Requirements:


Good Knowledge of English and Kurdish.


How To Apply

How to Apply



Complete a UN Personal History Profile form in English. This can be downloaded from:

Note:  The Personal History Profile form must be completed as indicated, including all previous employment titles, month and date of employment, and previous supervisor contact information. Applicants’ eligibility cannot be fully assessed if the Personal History Profile is not properly completed.

-       Please attach your education certificate.

-       Kindly attach the driving license.


Kindly forward your completed P11 to the email address indicating the Post

Title and the duty station in the e-mail's subject, before the deadline of 7 April 2020.


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