Job Information HR Assistant - Erbil NGO Information
Contact Name
Contact Email
Job Information
Contract Duration
Governorate Erbil
Job Shift
Nationality Not Applicable
Working Hours Full Time
Posted 2023-01-25
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 1 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2023-01-25
Deadline Date 2023-02-06
[Erbil,Iraq ]

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.


Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by the Middle East, since 1989 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the region and of those communities where we work.

Mercy Corps has worked across Iraq’s 18 governorates since 2003, implementing relief and development programming, more than a third of which has focused on the specific needs of refugees and displaced persons. Mercy Corps Iraq current goal is to work with new and existing civil society, public and private sector partners to meet immediate and long-term needs by strengthening communities’ ability to rebuild amidst increasing crisis. Mercy Corps Iraq focuses on (1) a relief-to-resilience pathway to meet the needs of conflict-affected communities leveraging agency expertise in conflict management and civil society development (2) a humanitarian response that empowers conflict-affected populations to meet their own needs (3) partnering with conflict-affected adolescents to address their diverse needs, promoting leadership and linkages with civil society.


HR Assistant provides oversight to the management of human resources for Mercy Corps programming in Mosul. Assist in the achievement of MC program objectives with the facilitation of recruitment, retention, remuneration and staff development issues in the Human Resource Development.



  • Assist in recruiting processes such as setting the interviews, preparing the interview notes , Tests and scoring sheets.
  • Maintain personnel files and make sure documents are kept in line with the requirements.
  • Schedule orientation sessions for the new hired staff in coordination with program and operations department; make sure the orientation matrix is signed and files in each file after the orientation concluded.
  • Maintain up-to-date staffing lists by program and department.
  • Ensure that the office is run a professional and responsible manner including hosting guests, receptionist duties and general contact and liaison with outside agencies.
  • Maintain a tracking system for all types of leave of Erbil office employees and share it on monthly basis with the supervisor.
  • Support HR in the other governorates ( Anbar, Baghdad and SAD) in administrative work of the office.
  • Responsible for the smooth flowing routine, administrative work of the office and program support operation.
  • Responsible for the smooth running of the following office functions: photocopies and mail service, translation service.
  • Make sure to upload the payroll documents on the archiving system and HCM on monthly basis.
  • Translation of any documentation as required by the operations of program staff.
  • Responsible for preparing ID cards for all staff, ID cards are worn by all MC staff when on official business or on MC property.
  • Updating staff contact list on periodic basis once any changes occur and sharing it with entire staff.
  • Assist in workshop, training and meeting preparation which includes material preparation, copying, supplies purchase.
  • Maintain confidentiality of all national staff personnel issues including disciplinary procedures and contracts/ pay rates.
  • Must have a clear understanding on all MC policies and program needs, must be able to help facilitate trainings to all support staff to ensure the smooth, uninterrupted implementation of all MC programs.
  • Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
  • Other duties as assigned.



Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.


REPORTS DIRECTLY TO: Erbil Senior HR Officer

WORKS DIRECTLY WITH: All Program, Operations and Finance staff

Qualifications & Preferred Skills


  • A minimum of 1 years’ experience in administration and/or HR and a relevant university degree. Experience in working with non-governmental sector.
  • Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members and a proven ability to solve problems independently without direct supervision.
  • Must have strong organizational skills and demonstrated experience in detailed scheduling and multi-tasking.
  • Excellent negotiation, representation, skills and the ability to work comfortably with an ethnically diverse staff.
  • Sound computer skills (MS Word, MS Excel, MS Access) and knowledge of and experience in inventory, human resource, procurement procedures, etc.
  • Fluency in Kurdish and English is essential.
How To Apply


Successful candidates should meet the education and experience requirements in the position descriptions for the vacant positions. S/he must be self- motivated, creative, tolerant, and able to work in difficult, stressful environments and follow Mercy Corps procedures. S/he must respect diversity and gender equality at the workplace.

Interested candidates should submit their CVs to the email address before the deadline indicated below.

Please indicate on the subject of the email the title of the position you are applying for. For full position description for the noted posts please visit websites NCCI and F-Job.


ALL APPLICATIONS/ CVs SHOULD BE RECEIVED BY February 6th, 2023, at 16:00. 

Potential candidates for the post will be contacted for an interview and processed according to Mercy Corps Human Resources policies and procedures. As soon as qualified candidates are identified the positions will be closed automatically. Please note that only shortlisted applicants will be contacted for potential interview.

Any documents submitted will remain with Mercy Corps and will not be returned to candidates.

Mercy Corps is an equal opportunity employer.

Females are highly encouraged to apply. Female Candidates are encouraged to apply for This Position. Mercy Corps is an equal opportunity employer. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global Impact.

Mercy Corps Iraq offers a variety of arrangements that enable women to excel in their careers. Mercy Corps Iraq ensures a safe and inclusive working environment for women and men through field security training and measures to provide secure working arrangements on-site and in the office.

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