Job Information
ICLA Officer - Internal candidates only NGO Information
Contact Name HR
Contact Email
Job Information
Contract Duration
Governorate Al Anbar
Job Shift
Nationality National
Working Hours Full Time
Posted 2021-11-24
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 3 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2021-11-24
Deadline Date 2021-12-04
[Ramadi,Iraq ]

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.


  1. Role and responsibilities

The purpose of the officer position is day to day implementation of the ICLA Programme.


Generic responsibilities

  1. Adhere to NRC policies, tools, handbooks and guidelines
  1. Implement delegated ICLA programme activities according to plan of action
  2. Ensure proper filing of documents
  3. Prepare and develop progress reports as required by management
  1. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
  1. Promote and share ideas for technical improvement


Specific responsibilities

  • Coordinate closely with customary, humanitarian and peacebuilding actors working in the customary justice system to facilitate access, provide trainings on Registration / Civil Documentation (RCD) or Housing, Land & Property (HLP) rights and provide ongoing technical support and mentorship to customary justice actors;
  • Provide mobile legal assistance to beneficiaries who are unable to claim or realize their Registration/Civil Documentation (RCD) or Housing, Land & Property (HLP) rights on their own, through legal representation in customary proceedings, court, administrative proceedings, or through Collaborative Dispute Resolution (CDR) methods e.g. negotiation on behalf of beneficiaries;
  • Provide beneficiaries with mobile counselling services (i.e. legal advice and referral) on RCD & HLP rights, procedural requirements, and how to exercise them;
  • Assess the need for provision of financial assistance to vulnerable IDPs to cover administrative or legal fees, or transportation allowance to attend administrative or court proceedings;
  • Assist with mobile group information sessions and radio shows, to raise awareness on RCD & HLP rights and procedures among beneficiaries;
  • Input and update beneficiary data into ICLA’s case management tools, and periodically disaggregate and analyze data gathered during legal assistance activities in order to identify trends;
  • Compile up-to-date information on relevant RCD & HLP laws, customary laws, and relevant procedures and practices;
  • Advocate for recognition of the RCD & HLP rights of displaced persons when engaging with stakeholders, including customary justice actors, building owners, local authorities and humanitarian partners;
  • Undertake regular monitoring & evaluation of ICLA activities, and contribute to monthly progress reports on activities, highlighting any technical or operational successes;
  • Adhere to ICLA policies, donor agreements, work plans, budgets and procurement plans;
  • Adhere to NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and coordinate with these support departments to ensure timely implementation of ICLA activities;
  • Any other task relevant to the position as requested by the line manager.


Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Project planning: ICLA Coordinator
  • Staff capacity building: ICLA Specialist
  • Implementation: ICLA Coordinator, Finance, Logistics and Security departments
Qualifications & Preferred Skills
  1. Competencies

Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:


  1. Professional competencies

These are skills, knowledge, and experience that are important for effective performance.


Generic professional competencies:

  • Experience from working as a project officer in a humanitarian/recovery context
  • Documented results related to the position’s responsibilities
  • Strong communication, interpersonal, analytical, and negotiation skills
  • Proven skills and experience in report writing, and representing an organization in public forums
  • Ability to prioritize responsibilities, carry out multiple tasks simultaneously, and meet deadlines


Context/ Specific skills, knowledge and experience:

  • A University degree in law, and a license to practice law in Iraq
  • Minimum of 2 years experience with legal representation in civil law matters in Iraqi courts, including familiarity with RCD and/or HLP laws, procedures and practices operative in Iraq
  • Familiarity with customary justice systems in Iraq, and demonstrable experience working with customary authorities
  • Demonstrable experience in negotiating with government authorities and/or building owners, and in advancing the interests of vulnerable beneficiaries before such stakeholders
  • Proven skills and experience in case management and conflict resolution
  • Advanced computer skills, especially in Word, Excel, PowerPoint and Outlook;
  • Fluency in written and spoken Arabic; a working knowledge of English will be an advantage.


Personal Qualities:

  • Diplomatic;
  • Ability to work under pressure and with limited supervision in a challenging environment;
  • Pro-active, goal-oriented and results driven;
  • Flexible and creative;
  • Excellent communication skills;
  • A sense of humor.
  1. Behavioral competencies

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:

  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Handling insecure environment
  1. Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework
How To Apply
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