DEPARTMENT: Program (CCCM)
BASE: Tel Afar
The Mobile Camp Coordination Camp Management (MCCCM) Team Leader (TL) will supervise the MCCCM Officers in the identification of informal sites, conducting risk and safety audits of informal sites, preparing the capacity building trainings to local stakeholders, and preparing outreach and awareness sessions to the informal site population and host communities. The TL will support the PM in all stages of the project cycle, specifically planning, implementation, and monitoring of activities under the CCCM project. The TL will play a key role in engaging local authorities and communities and maintaining strong links with them throughout the project and will ensure to communicate clearly and in an appropriate manner the project’s objective and ensure the communities’ buy-in and ownership of the activities. The TL will be responsible for compiling all records of activities, including site reports, activity reports and other means of verification and sharing these reports in a timely manner with the PM. Regular site visits for day-to-day monitoring of informal sites dynamics and conditions, as well as monitoring the quality of work. Ensuring work plans and project targets are achieved according to set timelines standards. In addition, the TL will ensure strong coordination mechanisms and work closely with other humanitarian actors, government, authorities and beneficiaries. Provide mentorship and support the MCCCM Officers when needed. Other activities as specified below.
A – Duties & Responsibilities of the position
- Supervise the Mobile CCCM Officers and provide support when needed and ensure to build their capacity.
- Ensure a good and safe working environment at all times.
- Supervise the sites identification process through site visits and monitoring.
- Supervise site risk assessments and safety audits to ensure the safety of the site population, ensuring staff are fully aware and equipped to conduct their work safely.
- Liaising and coordination with all humanitarian partners and stakeholders working in the sites and with local authorities responsible for site administration
- Supervise the monitoring multi-sector needs and service provision and the overall condition of a site including shelter, WASH, environment and cross-cutting services such as protection, health, psychosocial support, and education, among others, in all sectors of the site according to agreed upon guidelines, standards and indicators.
- Overseeing data collection for information management activities and information sharing with partners and stakeholders to improve coordination and Supporting improvement of information management systems in collaboration with the PM including: identification of information gaps, design/review of tools, databases and reports, data collection methodologies
- Timely reporting any gaps and/or duplication in service delivery and advocating through the appropriate mechanism for achieving agreed minimum standards and service delivery quality
- Ensure that site communities are informed, engaged and participate in daily site activities by supporting site residents to be involved in their own self-management, establishing and/or supporting site committees through the organization of different activities including capacity building trainings and regular meetings. Special emphasis is to be put on ensuring that special groups and vulnerable individuals, such as elderly, youth, and women, have opportunities to have their voices heard and be engaged in daily site activities.
- Supervise the delivery of information, outreach campaigns and awareness-raising on key humanitarian subjects relevant to site communities and ensure the coordination between the MTM, Social Workers and Legal Specialist. Support the PM in reviewing the awareness raising material.
- Establish a safe, inclusive and accessible complaints and feedback mechanism to ensure opportunities for the site residents to give feedback and receive information related to the delivery of assistance and services to site residents.
- Assist the PM in engaging local government authorities and community leaders to maintain a close coordination throughout the project. Ensure the communities’ buy-in and ownership of the project and make sure to support the communities’ understanding of the project objective.
- Monitoring an effective, transparent, representative and inclusive site governance system including coordination of site service provision and other defined activities. Ensure the mobilization and participation of the informal site and host populations in the informal site governance system with emphasis on meaningful inclusion of women, children, elderly and persons with specific needs into decision-making processes
- Support the MCCCM Officers in identifying community focal points and/or establish representation committees for community ownership towards self-governance purposes.
- Support and monitor an effective coordination system between site governance bodies and local municipalities through the organisation of regular coordination forums.
- Assist the MCCCM Officers in developing effective referral mechanisms in close collaboration with relevant stakeholders, including the CRC of Tel Afar.
- Prepare the material and organise the capacity building trainings to site community leaders, local authorities’ staff, site resident, host communities and other actors if needed on topics such as coordination, CCCM roles and responsibilities, etc.
- Perform any additional task as requested by the line manager
B – Protection mainstreaming
- Considering gender, protection, and GBV concerns in all aspects of activities
- Promoting and adhering to Prevention of Sexual Exploitation and Abuse policy and guidelines (for site residents, ACTED staff, partner agencies, casual labours)
- Supporting and promoting participation of women, youth, people with specific needs and marginalised groups in camp governance mechanisms and CCCM Activities
- Referring to ACTED social worker or protection partners identified vulnerable cases within the site
- Coordinating assistance to vulnerable individuals at camp events with protection partners and other humanitarian agencies (like distribution, registration, etc)
C – General Responsibilities
- Compile detailed, organized records of project information and documentation.
- Compile the MTM weekly and monthly work plans along with detailed activity reports and submit to PM.
- Maintain constant contact with the PM and team members, direct and indirect beneficiaries (receive their requests, provide available information, etc.).
- Respect the total confidentiality of information collected and circulated.
- Adhere to the ACTED Code of Conduct and security management system.
- Commit to participate in any other task in order to achieve the overall project objective.
- The MCCCM Team Leader position is based in Tel Afar but daily presence in the selected sites will be required. The Team Leader should visit the selected sites whenever needed and/or requested by their line manager and according to standing operating guidelines
D – Essential Skills & Knowledge Required
- Languages: Fluent English (written and spoken) and Arabic (essential).
- Strong ability to engage with community members, partners, government and other stakeholders in a respectful manner (essential).
- Experience in managing a team (at least 2 years)
- Familiarity with the local area and surrounding communities.
- Experience with participatory fieldwork, methodologies, monitoring and reporting.
- Knowledge of humanitarian principles and code of conduct;
- Patience, good personal organization, good communication and ability to work in teams.
- Efficient and responsible, with good personal accountability.
- Initiative, flexibility, team spirit, willingness to learn, and a positive attitude.
- Ability to work under time pressure, independently and with limited supervision.
- Computer literate (IT) and good level of numeracy.
Key Performance Indicators
- Number of requested trainings held for community leadership and CCCM partners
- Number of ToR-related milestones set in project work plan/PMF achieved in timely manner
- Number of timely internal (e.g. service monitoring, training, election reports) and external (e.g. weekly CCCM reports, site indicators) reports submitted
Records and documents (incl. donation certificates, attendance sheets, meeting minutes, assessment/monitoring reports) available and properly stored (soft and hard copies)
Interested candidates can apply via the following link:
Only shortlisted candidates will be contacted.
Only CVs in PDF format will be accepted.
Incomplete applications will not be considered.