Job Information Protection Assistant (Community Based) X2 NGO Information
Contact Name HR
Contact Email
Job Information
Contract Duration 6 Months
Governorate Salah Al-Din
Job Shift
Nationality National
Working Hours Full Time
Posted 2019-01-10
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 1 Year
Required Travel
Job Status
No Of Jobs 2
Published Date 2019-01-10
Deadline Date 2019-01-17
[Tikrit,Iraq ]

Protection Assistant (Community Based)

Duty Station [Tikrit Iraq]


Who are we?

Danish Refugee Council is a leading protection agency pursuing our mandate to protect and promote durable solutions to displacement-affected populations on the basis of humanitarian principles and human rights. In the Middle East and North Africa (MENA), DRC apply a regional approach with operational presence in Libya, Tunisia, Algeria, Jordan, Lebanon, Syria, Turkey and Iraq.     

Present in Iraq since 2003, DRC is today operational in the Kurdish governorates, in and around Baghdad and in several South-Central governorates. Focused both on the influx of Syrian refugees and the current IDP crisis, DRC is providing assistance in a range of sectors including Camp Coordination and Camp Management, Protection, Livelihoods, Emergency Response (including food security, cash, and NFIs), WASH, Shelter and Mine Action. The Iraq programme presently employs some 450-national staff and 45 international staff, and is growing to meet new, emerging needs associated with ongoing and recent conflict in multiple locations

About the job:

The Protection Assistant (CBP) is responsible for the delivery of timely, high-quality, and effective provision of CBP services. This includes community-based centers, psychosocial support (PSS), awareness raising, mobile services, and recreational activities.


  • Service Provision:
  • Direct delivery of high quality Community Based Protection services, including PSS, Recreational activities, and awareness raising for beneficiary children, youth, women, and men, as agreed     with the Protection Officer (CBP).
  • Carryout services in compliance with best-practice and international standards in protection response (including DRC SOPs).
  • Attend weekly meetings with the CBP Officer to ensure adherence to standards of care and set work plans
  • Identify high need cases and report them to the CBP Officer.
  • Oversee Community Volunteers in the roll out of services and activities.
  • Maintain clear and effective communication with DRC team members and supervisor for the identification of protection concerns and any changes to the operating context in the area.
  • Follow up cases receiving DRC Legal and Case Management services, for the provision of CBP support, where needed.


Monitoring and reporting

  • Produce reports as required by the CBP Officer (including weekly reports).
  • Report beneficiary and activity figures to the CBP Officer on an agreed regular basis.
  • Participate in weekly and monthly work planning as directed by case management officer.
  • Support the implementation of monitoring and evaluation tools and report on issues in the implementation of the program.


Coordination and representation

  • Maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers
  • Ensure up-to-date understandings of service providers operating in the area based on available service mappings and coordination with stakeholders


  • Maintain positive work relationship within the team, and promote team-building efforts in coordination with the CBP Officer.
  • Ensure respect of DRC Code of Conduct.
  • Participate in training and coaching as required on services, relevant SOPs, and the data filing and storing procedures.
  • Any other duties relating to the nature of the job as directed by the CBP Officer.
Qualifications & Preferred Skills

About you

Experience and technical competencies: (include years of experience)

  • 1-2 years of experience in protection related work
  • Experience in the delivery of community programs, and interaction with vulnerable groups, including children
  • Understanding of basic psychosocial support concepts; previous training in these areas strongly preferred
  • Ability to discuss sensitive issues with respect and empathy
  • Ability to maintain confidentiality and respect for clients at all times
  • Excellent interpersonal and problem-solving skills, creativity and flexibility
  • Strong ability to organize work, meet deadlines, maintain composure, work independently, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail
  • Flexibility in working overtime when needed
  • Willing to collaborate with and support people from different ethnic groups and different religions
  • Demonstrated interest in humanitarian work and supporting people effected by conflict

Preferred experience:

  • Bachelor/Degree in Social work, Counseling, psychology or other related field    
  • Previous experience in international organizations
  • Previous experience providing counselling and/or psychosocial support services
  • Languages: fluent in English and Arabic


In this position, you are expected to demonstrate DRC’ five core competencies

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You act in line with DRC’s vision and values.



We offer

Contract length: 6 months (renewable based on both funding and performance).

Level: I

Start date: 1st of Feb 2019

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals; please refer to under Vacancies. .

How To Apply

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Interested? Then apply for this position by clicking here or on the apply button.

Closing date for applications:  17 Jan, 2019.  Due to the urgency of the position DRC reserves the right to recruit a candidate who matches the required profile before the above deadline.

For further information about the Danish Refugee Council, please consult our website


DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit to read more about what we do to secure robust safeguarding mechanisms.

If you have questions or are facing problems with the online application process, please visit

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