The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfilment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
In 2003, following the start of foreign military operations in Iraq, DRC became one of the first organisations to provide humanitarian assistance in the country, and now operates in 11 governorates, including Anbar, Baghdad, Babel, Diyala, Duhok, Erbil, Karbala, Kirkuk, Najaf, Ninewa and Salah-al-Din.
Overall purpose of the role
- Supervise Protection team members, including Protection Officers, Protection Assistants and Protection Outreach Workers
- Deliver support and technical guidance to the Protection team
- Ensure the quality of the planning, implementation and follow up of all technical aspects of the psychosocial support (PSS), Case Management and community-based protection (CBP) activities being implemented by DRC
- Develop and maintain good relations with the persons of concern, relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC’s protection activities
Geographic scope: Salah Al Din, Tikrit (Iraq)
This role has a focus on Salah Al Din and ensures compliance to DRC procedures and guidelines within DRC Iraq and the Salah Al Din area office. The role contributes to the implementation of protection strategies for Salah Al Din, which are translated into action plans and day-to-day tasks..
- Under the supervision of the Project Manager – Protection, lead and manage the protection team (including people planning, working hours, performance, well-being and development) as per the assigned area and activities.
- Ensure effective planning and maintain oversight of the implementation of protection staff and activities (including community-based protection. PSS and case management activities) in DRC Community Safe Spaces (CSS) and mobile activities in the target communities. These include community-based PSS, life skills, case management, recreational activities and awareness raising.
- Ensure and monitor quality of protection activities’ implementation in accordance with international protection standards, DRC standard operating procedures and technical guidance.
Programming & Operations
- Ensure the successful delivery of high-quality protection activities to people of concern of different ages (youth, adults and older persons), gender (men and women) and abilities (including people with disabilities). These include, but are not limited to, case management, community level Psychosocial Support (PSS), recreational activities, awareness raising and community-based protection.
- Supervise Protection Officer, Protection Assistants and outreach workers, ensuring that all activities are implemented in accordance with SOPs and are meeting international and DRC protection standards, including protection mainstreaming principles and AGD policy.
- Monitor the identification of vulnerable beneficiaries by Protection Assistants and outreach workers and the effective internal and external referral that is being ensured by the Protection Officer (CBP/CM). These also include timely and adequate referrals of children in need of Child Protection and survivors of Gender-based violence.
- Ensure DRC Case Management and CBP staff members proactively facilitate adequate and timely identification of vulnerable people in need of protection support; and regularly update their respective databases to ensure timely and accurate case data, in accordance with data protection principles.
- Provide approvals for delivery of IPA in cash in accordance with DRC SOPs and financial procedures.
- Coach Protection Officers (CBP/PSS/CM/legal) by providing technical guidance based on DRC guidance notes and best practices.
- Provide feedback to Project Manager - Protection on technical gaps, protection tools and the capacity building needs of the Protection Team. Provide support to the Project manager on capacity building activities where necessary.
- Plan and organize protection monitoring activities (including focus group discussions, household surveys and key informant interviews) and community consultations when required.
- Responsible for recruitment of CBP/PSS/case management staff and monitor timely induction and capacity building of newly recruited Protection Team members to ensure quality and accountability.
- Ensure management of DRC Community Safe Spaces in Salah Din, including management of the staff members working in the centers, the logistical management of the centers and etc.
- Review and approve weekly and monthly work plan for CSS staff and mobile teams to ensure timely implementation protection activities and follow-up on achievement or protection project targets. Ensure that protection and CSS activities are adequately and regularly shared with the target community, and that staff are regularly conducting outreach in their communities to link individuals to CSS-based activities.
Coordination and representation
- Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers.
- Represent DRC at meetings and other relevant technical coordination meetings and advocate for the needs of people of concern.
- Collaborate with relevant internal and external technical experts in the development of protection reports, guidance notes and capacity building materials.
- Ensure integration with other DRC sectors, including economic recovery, shelter and infrastructure and Humanitarian Mine Actions.
- Support the Project Manager - Protection drafting protection project proposals by providing field-related inputs.
- Participate in preparing monthly/quarterly/annual highlights/reports and proposals and budgets for donors.
- Oversee and ensure achievements of targets according to DRC and donors’ requirements.
- Maintain ongoing communication with MEAL department and support monitoring and evaluations of protection projects and protection activities.
- Support Project Manager – Protection with project planning including work plans, procurement and budget management for the activities under his/her supervisions.
- Initiate procurements and ensure their execution.
- Support the monitoring of financial commitments and expenditures against budgets and provide timely feedback on budget follow-up.
- Plan and coordinate proactively logistics and movements of staff from and to different operational areas
- Ensure compliance with DRC guidelines and policies on HR, admin, finance, and supply.
- Ensure adherence to DRC national staff policy guidelines and Code of Conduct.
- Ensure compliance with DRC AGD policy and AGD programmatic minimum standards
- Ensuring compliance with the zero-tolerance to Sexual Exploitation and Abuse policy
- Perform any other relevant tasks as requested by the Protection Project Manager
Required experience and competencies
- Minimum 3 years of management experience at a mid to senior level, preferably with experience in the field of humanitarian response and refugee protection working for an international NGO, UN agency, relevant ministry, or local authority.
- Minimum 3 years of practical experience in protection programing, specifically in Case Management and PSS activities working for an INGO
- In depth understanding of protection principles and minimum standards
- Proven management skills and a competence in people management
- Commitment to learning and implementing organizational policies and procedures.
- Ability to maintain confidentiality and prioritize the safety and dignity of beneficiaries at all times.
- Ability to work flexible hours.
- Excellent skill in MS Word, Excel, and PowerPoint
- Fluency in Arabic
- Full professional proficiency in English
Relevant university degree (e.g. Law, psychology, social work, pedagogy or education, international development) or equivalent professional qualification
Interested? Then apply for this position by clicking on the apply button.
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 3 - February - 2022
Note: Due to urgency of this position, applications will be reviewed on rolling basis.
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport
For further information about the Danish Refugee Council, please consult our website drc.ngo