Job Title: Communications Officer
Reports to: Shared Future Project Director
Department: Shared Future
Salary Grade: 7
Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
Enabling Durable Solutions for a Cohesive and Diverse Ninewa Plains, or by its shorter name Shared Future, is a 5.25-year project launched in June 2018, to support families returning to the Ninewa Plains with durable returns, after years of displacement caused by the rise and fall of the Islamic State (IS). The Shared Future project—implemented by a consortium of CRS, Caritas Iraq, YouthBuild International, and Iraqi Al-Amal Association—seeks to reduce the key barriers to return in the Ninewa Plains of Iraq through social cohesion and livelihoods interventions.
As a member of the Shared Future project team, the Communications Officer (CO) will support the Shared Future Project Director to effectively communicate project status and successes for the Shared Future project. As the principal communications person on staff, the CO will draft key messaging and deliverables for internal and external audiences in English and Arabic, and under the direction of the Project Director and CRS Senior Management Team, will liaise with media for the promotion of the project. The CO will also work with project consortium members and diverse internal staff to source communications material and stories. The CO’s writing skills, strategic communication planning and effective coordination of CRS engagement with key stakeholders will ensure that the project appropriately promotes successes and thoughtfully navigates a dynamic operating environment. The CO will also provide similar support to other programs in CRS Iraq, as needed.
Roles and Key Responsibilities:
- Support the coordination and implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
- Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences.
- Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.
- Take the lead on implementing communication activities and provide deliverables as clearly stipulated in the project proposal, detailed implementation plan and as requested by CRS or its donor(s).
- Under the supervision of the Shared Future Project Director and in coordination with other staff, develop and implement a strategic communications plan for the project so that the project’s successes and donors are appropriately well-recognized.
- Produce communications materials (in English and Arabic) that effectively communicate about the project to internal and external audiences, including donors, media, local communities, and other constituencies. Collaborate with local partner(s) to prepare communication pieces.
- Track local and international media sources to collect press clippings related to the project.
- Ensure proper branding and marking of project sites and materials, in accordance with the Branding Strategy and Marking Plan approved by donor.
- Under the direction of the Project Director and CRS Senior Management Team, liaise with media for the promotion of the project.
- Bachelor’s degree required, particularly from a directly related field such as Communications, Journalism, Graphic Design, or similar.
- Minimum of 2 years of work experience in communications and project support. Experience in the field of Media and Communications for an NGO would be a plus.
- Additional experience may substitute for some education.
Required Languages - Excellent spoken and written English and Arabic fluency required. Knowledge of Assyrian, Shabaki, Turkmen, or Kurdish a plus.
Travel - The position is based in Erbil or Mosul, with up to 40% travel to project sites in Ninewa. Minimal regional and international travel for training or project activities, as needed.
Knowledge, Skills and Abilities
- Observation, active listening and analysis skills with ability to make sound judgment
- Good relationship management skills and the ability to work closely with local partners and community members
- Attention to details, accuracy and timeliness in executing assigned responsibilities
- Proactive, results-oriented and service-oriented
- Experience in participatory action planning and community engagement.
- Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint). Adobe and desktop publishing and layout software a plus.
- Experienced in working with the media and/or publishing, as well as organizing press events.
- Writing experience for multiple audiences. including technical writing or equivalent.
- Familiarity with photo-journalism.
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
Supervisory Responsibilities (if none, state none)
Key Working Relationships:
Internal: Shared Future Project Director; MEAL Program Manager, Peacebuilding Program Manager, Senior Project Officers and Project Officers;
External: Media outlets, printing houses and media vendors/firms; Caritas Iraq; project partners; other operational partners and colleague organizations; local government; UN agencies and relevant sector leads.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS is an Equal Opportunity Employer
Please submit your CV as a PDF, other formats rather than PFD will consider corrupted and will lead to neglect application.
You can apply via the link below: