About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Country Program Summary
Mercy Corps has worked across Iraq's 18 governorates since 2003, implementing relief and development programming, more than a third of which has focused on the specific needs of refugees and displaced persons Mercy Corps Iraq’s current goal is to work with new and existing civil society, public and private sector partners to meet immediate and long-term needs by strengthening communities' ability to rebuild amidst increasing crisis.
The current humanitarian portfolio responds to a range of humanitarian assistance needs, from the distribution of non-food items to cash assistance and comprehensive WASH programming.
Programming is implemented across Salah al-Din, Anbar and Ninewa governorates, concurrently addressing the needs of protracted IDPs, returnees, and host communities across all operational areas. The aim of Mercy Corps’ response is to provide multi-purpose cash assistance (MPCA), NFIs and WASH assistance to families affected by the violence. Mercy Corps further aims to present itself as a key and reliable partner in the MPCA, NIFI and WASH sectors with various donors, INGOs, government authorities, and civil society actors.
General position summary
The Ethics & Assurance Officer will independently examine, review and analyze records, reports, and financial information to ensure compliance with laws, regulations, and Mercy Corps' policies and procedures. Under the supervision of the Ethics & Assurance Manager (EAM) he/she will be responsible for investigating potential violations of the Code of Ethics with an emphasis on fraud corruption. bribery and human trafficking.
The Ethics & Assurance Officer promotes and encourages a culture of compliance and ethics throughout Mercy Corps. As applicable to the position, he/she maintains a clear understanding of Mercy Corps and donor compliance and ethics standards and adheres to them. He/she conducts work with the highest level of integrity and communicates these values to staff and to partners and requires them to adhere to these values.
ESSENTIAL JOB RESPONSIBILITIES:
- Conducts objective, fair, thorough, unbiased, and timely investigations into allegations of fraud, corruption, and violations of Mercy Corps' policies and procedures:
- Develop action plans which determine the scope, timing, and direction of investigations.
- Obtains relevant evidence and information.
- Reviews and research evidence/documents to draw conclusions.
- Organize and conduct interviews.
- Documents all investigation steps.
- Produces professional investigation reports with sound recommendations.
- Prepares communication with donors, regulatory bodies and any third party with supervision and guidance from the Ethics and Assurance
- Prepares and provides necessary updates on internal investigations to other departments as needed.
- Prepares concise and sound reports communicating findings with internal and external stakeholders.
- Ensure all reported incidents are reported to the HQ and logged in the Country Office Corruption Incident register.
- Maintains the case management system and follows up on a regular basis with the EAM.
- Ensure that all relevant evidence-gathering and storage protocols are observed, and that all relevant documentation is properly filed and stored.
- Analyses data received to determine trends in types and number of allegations, common issues, potential risks, and other criteria, as
- Prepares analysis and reports his/her findings to
- Perform other case management-related tasks as directed by the EAM.
- Provides Fraud, Bribery, Conflicts of Interest and other trainings to Mercy Corps staff and partners.
- Maintains complete confidentiality with respect to information acquired through the compliance process and all associated
- Contributes to the creation of a positive image and overall credibility of the organization, notably through the application of the organization’s Code of Ethics, values and stand-point with regard to internal and external actors.
- Actively promote Prevention of Sexual Exploitation and Abuse (PSEA) and child safeguarding standards within Mercy Corps and amongst beneficiaries served by Mercy Corps.
- Perform other duties as The duties and responsibilities listed in this document are representative of the nature and level of work assigned and are not necessarily all-inclusive.
- In coordination with established onboarding processes and direction from EAM, assist with the onboarding of new country team members to ensure awareness and understanding of Code of Ethics policies.
- Conduct and/or coordinate regular anti-corruption, fraud prevention and other Code of Ethics trainings for country staff and partners.
Compliance & Ethics
- Promotes and encourages a culture of compliance and ethics throughout Mercy Corps.
- As applicable to the position, maintains a clear understanding of Mercy Corps and donor compliance and ethics standards and adheres to those standards.
- Conducts work with the highest level of Communicates These standards to partners and requires them to adhere to these values.
- Ensure compliance with security procedures and policies as determined by country leadership.
- Proactively ensure that team members operate in a secure environment and are aware of policies.
Accountability to beneficiaries
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Reports directly to: Ethics and Assurance Manager
Works directly with Headquarters Ethics team (with authority for Code of Ethics reporting and investigation matters,) Program Directors. Managers, Finance, Compliance, Operations, and HR teams, and all MC Iraq Staff.
This is a high-pressure role and requires an individual comfortable working under tight deadlines and enjoys problem-solving.
Knowledge and experience
- A Bachelor’s degree in finance, accounting or any other related business field is required; and an advanced degree is a plus but not required.
- 3 years+ related work experience with a non-profit organization implementing international programs.
- Relevant experience in fraud investigation or Certified Fraud Examiner (CFE) or Certified Internal Auditor (CIA) designations are preferred but not required.
- Understanding of a wide range of ethics violations, including fraud, corruption and human trafficking in humanitarian and/or development settings.
- Understanding best practices in ethics management and accountability within INGOs, including best practices for investigations of ethics violations.
- Proven ability to gather, analyze and evaluate facts, define problems, draw valid conclusions and prepare and present concise written reports in English.
- Strong report writing and comfortable carrying out a wide array of analytical work.
- Demonstrated experience in successfully working with administrative and program staff at all organizational.
- Knowledge of the local operating context is preferred. We will consider candidates with experience in various roles such as MEL, compliance, programs, finance, procurement etc.
- Demonstrated experience in financial and operation data analysis is preferred.
- Advanced computer skills in MS Office programs, particularly Excel
- Fluency in written and oral communication in English and Arabic Kurdish knowledge is preferred but not required.
- Ability to travel to Mercy Corps program locations to conduct investigations as needed.
The most successful Mercy Corps staff member has a strong commitment to teamwork and accountability and makes effective communication a priority in all situations. Flexibility about work assignments and processes is necessary for a dynamic and fast-paced work environment, coupled with the ability to respond to many new and unpredictable challenges in a demanding program. Mercy Corps Team members represent the agency both during and outside of work hours. Staff are expected to conduct themselves in a professional manner and respect local laws, customs, and Mercy Corp's policies, procedures, and values at all times and in all in-country venues.
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect
and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
QUALIFICATIONS AND EXPERIENCES:
Successful candidates should meet the education and experience requirements in the position descriptions for the vacant positions. S/he must be self- motivated, creative, tolerant, and able to work in challenging, stressful environments and follow Mercy Corps procedures. S/he must respect diversity and gender equality at the workplace. Mercy Corps team members are expected to support all efforts towards accountability and transparency to its beneficiaries and to international standards guiding relief and development work.
Interested candidates should submit their CVs, references, and application letter to the email address: [email protected] Any Resume will be sent without mentioning the job applied for in the subject line will not be considered. Submission should include a copy of Iraqi national ID card and education certificates. For full position description for the noted posts please visit websites NCCI websites.
ALL APPLICATIONS/ CVs SHOULD BE RECEIVED BY October 3 ,2023. at 16:00.
Mercy Corps will review CV’s and applications on a rolling basis (i.e., as applications are submitted).
Potential Candidates for the post will be contacted for an interview and processed according to Mercy Corps Human Resources policies and procedures. As soon as qualified candidates are identified the positions will be closed automatically. Please note that only shortlisted applicants will be contacted for potential interview. Any documents submitted will remain with Mercy Corps and will not be returned to candidates.
Female Candidates are encouraged to apply for this position. Mercy Corps is an equal opportunity employer. We actively seek out diverse backgrounds.
perspectives, and skills so that we can be collectively stronger and have sustained global Impact.
Mercy Corps Iraq offers a variety of arrangements that enable women to excel in their careers. Mercy Corps Iraq ensures a safe and inclusive working environment for women and men through field security training and measures to provide secure working arrangements on-site and in the office.