Job Information Social Worker NGO Information
Contact Name HR
Contact Email
Job Information
Contract Duration
Governorate Kirkuk
Job Shift
Nationality National
Working Hours Full Time
Posted 2022-01-11
Minimum Education Bachelor Degree
Degree Title
Minimum Experience 3 Year
Required Travel
Job Status
No Of Jobs 1
Published Date 2022-01-12
Deadline Date 2022-01-25
[Kirkuk,Iraq ]

Social Worker



About Tdh

Terre des hommes Foundation – Helping children worldwide (Tdh), is the leading Swiss foundation for children’s aid, with its headquarters in Lausanne, and registered in Iraq with the No 2178598. Tdh aims to create a positive impact on children's lives in almost 40 countries around the world, through our Health, Access to Justice, Migration and Child Protection transversal programmes.

Tdh started its operations in Iraq in Dec 2014 responding to needs of children and youth between the age group of 9-22 years, affected by the ISIL -driven crisis of 2014-2017. Due to high unmet needs for children, youth, and their families affected by the crisis, Tdh scaled up its interventions to 12 districts within 5 governorates (Anbar, Kirkuk, Ninewa, Baghdad & Salah al-Din), providing assistance in child protection, juvenile justice, education and WASH assistance in emergency.

In the long-term, through its Multi-year Country Strategy 2022 – 2024 and its long term Vision for the Country Programme, Tdh plans to reinforce and expand interventions due to the persistent overwhelming needs of children, youth and families through a NEXUS approach, responding to the protracted humanitarian needs while contributing to achieving durable solutions for the most vulnerable and at-risk population groups in the sectors of Child Protection, Education, WASH and Access to Justice for children, youth and women.

As of November 2021, Tdh with its 90 staff employees, is currently implementing a 7,5 Million CHF emergency, rehabilitation, and development program, across the country through its bases and offices in Baghdad, Ninewa, Salah al-Din and Kirkuk governorates working alongside and in collaboration with local partners and national authorities. The main donors are USG, UNOCHA, ECHO, SDC, GIZ, UNICEF. The main coordination office is in Erbil with a multi-cultural, very experienced, and highly motivated team providing support, technical expertise and ensuring accountability, while working closely with the collaborators in the Regional office in Amman, Jordan and the Head Quarters (HQ) in Lausanne, Switzerland.



ِAbout Job Main responsibilities :


  1. Case management and counselling
    • Identify children in need of case management services, and in line with project demands and requirements, and under the guidance and supervision of his/her line manager, conduct case management for children in contact with the law.
    • Follow international, national and organizational guidance and rules set for case management, in line with guidance from his/her supervisor and in the best interest of children.
    • Develop case plans and follow up on cases as per case management procedures and SOPs specially designed for the project.
    • Facilitate and follow up on referral as per case management procedures and SOPs
    • Work with children and families to ensure the best outcome possible for the child
    • Provide basic counselling to children in contact with the law, and family members and schedule follow up meetings as appropriate
    • Conduct family visits as per the SOPs
    • Participate in case management meetings and case conferences as appropriate


  1. Recreational, Art and sport activities within detention centres
    • Assess youth interest and detention centre’s restrictions and plan activities accordingly under the guidance of the supervisor
    • Evaluating performance and providing suitable feedback, balancing criticism with positivity and motivation;
    • Assessing strengths and weaknesses in a participant's performance and identifying areas for further development;
    • Adapting to the needs and interests of group or individual participants;
    • Communicating instructions and commands using clear, simple language;
    • Demonstrating an activity by breaking the task down into a sequence;
    • Encouraging participants to gain and develop skills, knowledge and techniques;
    • Ensuring that participants train and perform to a high standard of health and safety at all times;


  1. Community based activities
    • Mobilize the relevant community members
    • Conduct sensitization sessions with the communities in order for them to identify a strategy for the reintegration of children in contact with the law
    • Conduct peace education sessions


  1. Coordination with other teams and services


  • Conduct and regularly update service mapping and develop a referral pathway, in coordination and as requested by line manager
  • Disseminate information regarding available resources and services provided in the area of intervention and other areas
  • Work in coordination with other teams to identify child protection concerns and children in need of case management services


  1. Resource management, data management, and reporting
    • Use programme resources effectively and with care
    • Ensure proper record keeping of cases, ensuring confidentiality, and ensure that data collected is received and recorded by the data management staff in a timely and accurate manner.
    • Identify logistic and admin support needs related to the case management activities, and communicates these to the relevant log/admin support person, with the knowledge of his/her supervisor.
    • Ensure appropriate management and storage of program material, equipment, information.


  1. Problem-solving and team work
    • Contribute to the management of programme activities, according to the strategies communicated by line managers and the overall programme manager, in order to reach programme objectives
    • Develop common priority actions leading to solutions to the identified problems
    • Identify the problems associated with the delivery of the programme and inform line manager, HR, logistics, beneficiaries in accordance with line manager’s orientations
    • Attend and take part in the meetings necessary for passing on information for the smooth running of activities
    • Help line manager in setting up the activities schedule every week
    • Attend relevant trainings on Protection, Child Protection, Case Management, CCCM and others, in accordance with the line management.


  1. Networking / external coordination
    • Maintain liaison with the local government officials, other NGOs and community-based organizations at the community level to ensure their cooperation and coordination for effective implementation of the programme in the areas.
    • Under supervision of line manager, represent Tdh on local exercises in his/her geographic area of responsibility.
    • Always keep in close contact with respective local government department to ensure their active participation for effective implementation of the programme activities as well as proper use of resources.

In general, make sure that a positive and professional image of Tdh is conveyed. In particular, ensure that Tdh’s mandate, thematic policies, ethics, values and views are followed in relation to third parties


Qualifications & Preferred Skills

Required Competencies:

  • Good command of Arabic, Kurdish, Turkmen and English are required.
  • Bachelor’s degree in a relevant field (social work, psychology, education, social sciences, etc.).
  • Superior organizational skills, ability to prioritize, and to take initiative, with a result-oriented approach and positive attitude.
  • At least two years of humanitarian experience is required. Previous NGO experience, and especially case management experience, is a distinct advantage.
  • The ability to communicate effectively with children and adults, local authorities and other partners, and express oneself in a clear and concise way.
  • Proficient capacity building skills and previous capacity building experience.
  • Good knowledge of MS Excel, MS Word and MS.
  • Ability to work in unstable, uncertain or potentially dangerous environments, independently and in a team.
  • Strong cross-cultural communication and resilience skills.


Child Safeguarding Policy

  • Raising awareness within the Foundation on violence against children.
  • Providing guidance to employees and others and defining expectations when it comes to preventing, raising, denouncing and responding to issues of child abuse.
  • Reducing the risk of child abuse by selectively recruiting employees and others.

Reducing the risk of child abuse by developing a culture of open and informed leadership within the organization and in our work with children.


  • The post holder must know, implement and promote humanitarian principles and specifically child protection principles and information management principles.
  • The post holder is polite, respectful, honest, punctual (and respects deadlines), creative, pacifist, proactive, committed and – during office hours – non-political. S/he is in constant exchange with colleagues and supervisors, communicates problems and enriches discussions. S/he treats people of different religion, age, sex, and economic status appropriate and equally and actively ensures their wellbeing and raises his/her voice when required. S/he is willing to improve own capacities and is open for all topics Tdh is working on to actively contribute to a comprehensive programme implementation.
  • S/he uses Tdh equipment, vehicles, resources and premises economically and responsibly. S/he positively represents Tdh towards beneficiaries, stakeholders and the general public.
How To Apply

Application should contain the following two attachments:


Cover letter

Application should be submitted to: 

by MENTIONING THE EXACT SUBJECT (Social Worker), Otherwise the applicant will be disregarded.

Any CV shared by a link will be disregarded,

Deadline of application is 25-Jan 2022


*Only short-listed candidates will be contacted.

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