About Mercy Corps
Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by the Middle East, since 1989 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the region and of those communities where we work.
Mercy Corps has worked across Iraq’s 18 governorates since 2003, implementing relief and development programming, more than a third of which has focused on the specific needs of refugees and displaced persons. Mercy Corps Iraq current goal is to work with new and existing civil society, public and private sector partners to meet immediate and long-term needs by strengthening communities’ ability to rebuild amidst increasing crisis. Mercy Corps Iraq focuses on (1) a relief-to-resilience pathway to meet the needs of conflict-affected communities leveraging agency expertise in conflict management and civil society development (2) a humanitarian response that empowers conflict-affected populations to meet their own needs (3) partnering with conflict-affected adolescents to address their diverse needs, promoting leadership and linkages with civil society.
Program / Department Summary
General Position Summary
The Technology for Development Officer is based in Mercy Corps’ Erbil office. The Technology for Development Officer will be primarily responsible in contributing to building economic resilience and improved ability of IDP, host community, refugee and returnees to secure productive livelihoods.
Essential Job Responsibilities
- This position will be based in Erbil, with daily visits to the field and MC hub, under the direct responsibility of the Senior Livelihood Officer, and in close collaboration with the multidisciplinary team members of Mercy Corps and Community-Based Organizations (CBOs) staff.
- Introduce the project and program objectives among key participant’s groups that are selected to attend the business-training course at the hubs.
- Study the market situation and support the program participants accordingly.
- Provide the technical support to the program participants during the program lifecycle with strong monitoring during the implementation process.
- Foster ongoing positive cooperation with key stakeholders of this program including local authorities, other key market actors and financial service providers, and Mercy Corps.
- Build an atmosphere of positive interaction and learning among participants.
- Track learning, provide inputs into any required changes to program delivery and provide accountability to beneficiaries and Mercy Corps management on the success of the project activities;
- Support organizing and Participate in Mercy Corps business forum events and provide support in assessing completed business grant applications, by participants of business skills training, for eligibility of financial support.
Technical training and Mentoring:
- Work with key Mercy Corps team members to support the technical design of an interactive a relevant business skills training curriculum based on labor market assessments and identification of the market demand.
- Attend relevant Training of Trainers provided by Mercy Corps on Business skills topics and delivery.
- Support and delivery of an interactive and participatory business skills training in Arabic and Kurdish languages tailored to different participants’ education, literacy and past experience.
- Provide ongoing coaching, mentoring and advice to the program participants and entrepreneurs to successfully start and run their own business.
- Track ongoing issues and challenges identified by youth business skills graduates to tailor and enhance business skills training modules.
Monitoring & Evaluation, Accountability and Learning
- Support Mercy Corps M&E teams in gathering participant baseline, mid-line and end-line data to assess training and program impact.
- conduct daily, weekly and monthly follow up with the program freelancers and training
- Test and record participants’ enhancement of knowledge and skills from the training on a regular basis;
- Track learning from participants, provide refresher training on specific topics and participate in Mercy Corps program debriefings to share lessons learned and input into any technical training or program design changes as needed;
- Monitoring the performance of the program partners and the quality of the training and services, they provide to the participants.
Any other duties as assigned as directed by the Senior Livelihood Officer and Deputy Program Manager
KNOWLEDGE AND EXPERIENCE:
- Bachelor’s degree on business administration or equivalent in Education / Technical Training Certificate or a relevant field required. Having IT experience is preferred.
- At least three years of work experience with an INGO / local NGO on livelihood programs.
- Prior experience of supporting training / capacity building for program participants is highly desirable.
- Prior skills in conducting training and capacity building activities for a range of diverse participants.Excellent oral and written English, Arabic and Kurdish skills is mandatory.
- training and capacity building for different community members (Host community, IDP, Refugee and returnees) is a plus.
- Ability to work effectively with an ethnically diverse team in a sensitive environment.
- Demonstrated success working effectively and respectfully with multiple stakeholders including the private sector, local authorities and partners in complex environments.
- Successful and proven negotiation, communication and organization skills.
- Proven ability to learn quickly, take initiative, and be accountable for results.
- A successful Technology for Development Officer will demonstrate a passion for working with different community members and tech-based private sectors.
- S/he will demonstrate critical problem solving skills, creative thinking and analysis.
- S/he will have extensive experience training teams and communities and will have excellent communication and listening skills.
- A successful candidate will interact professionally and in a manner, such as to bring credit to Mercy Corps and elevate the agency’s humanitarian mission.
- The candidate will be able to multi-task, meet deadlines and process information in support of changing program activities.
- The successful candidate will have a desire to grow and learn in one of the most interesting and complex crisis of our times.
- S/he will face challenges with a smile and light heartedness.
- Ability to work with diverse groups of people, diverse team of individuals in a highly intense and fluid work and security environment.
- Conscientious, with an excellent sense of judgment.
- Strict adhere to Mercy Corps security policies and procedure.
- Multi-tasking, prioritizing, problem solving, and simultaneous attention to detail.
- Demonstrates the skill, professional maturity and finesse to work successfully on a team.
- Problem solver, who is adept in addressing issues as they arise.
- Demonstrates the ability to serve as a resource and mentor for the program participants.
- Skilled communicator, able to develop collaborative relationships with staff, community leaders and partners.
- Ability to follow instructions and collaborate with his/her supervisor.
QUALIFICATIONS AND EXPERIENCES:
Successful candidates should meet the education and experience requirements in the position descriptions for the vacant positions. S/he must be self- motivated, creative, tolerant, and able to work in difficult, stressful environments and follow Mercy Corps procedures. S/he must respect diversity and gender equality at the workplace.
Interested candidates should submit their CVs to the email address firstname.lastname@example.org before the deadline indicated below.
Please indicate on the subject of the email the title of the position you are applying for, for full position description for the noted posts, please visit websites NCCI and F-Job.
ALL APPLICATIONS/ CVs SHOULD BE RECEIVED BY July 13 2020 at 16:00pm.
Mercy Corps will review CV’s and applications on a rolling basis (i.e., as applications are submitted).
Potential candidates for the post will be contacted for an interview and processed according to Mercy Corps Human Resources policies and procedures. As soon as qualified candidates are identified the positions will be closed automatically. Please note that only shortlisted applicants will be contacted for potential interview. Any documents submitted will remain with Mercy Corps and will not be returned to candidates.
Mercy Corps is an equal opportunity employer. Females are highly encouraged to apply.